Account & KYC

Why do I need to verify my identity (KYC)?

KYC (Know Your Customer) is a regulatory requirement for all financial services platforms, including crypto exchanges. Completing KYC: - Protects you and other users from fraud - Unlocks higher deposit and withdrawal limits - Ensures compliance with local regulations - Secures your account against unauthorized access Your data is encrypted and never shared with third parties without your consent.

What documents do I need for KYC?

For identity verification, you will need: Nigeria: - National Identity Card (NIN), BVN, International Passport, or Driver's License - A clear selfie photo Ghana: - Ghana Card (National ID), Passport, or Voter's ID - A clear selfie photo Other countries: - Government-issued photo ID - A clear selfie photo Make sure your document is not expired and the photo is clear and readable.

How long does KYC verification take?

KYC verification is usually completed within a few minutes using our automated verification system. In some cases, manual review may be required, which can take up to 24 hours. You will receive an email notification once your verification is approved. If your application is rejected, we will explain why and give you the option to resubmit.