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How long does KYC verification take?
KYC verification is usually completed within a few minutes using our automated verification system. In some cases, manual review may be required, which can take up to 24 hours. You will receive an email notification once your verification is approved. If your application is rejected, we will explain why and give you the option to resubmit.
TradingWhat is Vibe Trading?
Vibe Trading is Gidipex's signature feature. Instead of manually placing trades, you simply describe your trading personality or goal to our AI: - 'I'm aggressive — maximize gains on BTC' - 'I'm conservative — protect my capital and grow slowly' - 'Buy the dip whenever ETH drops more than 5%' Our AI interprets your vibe and executes trades that match your strategy automatically. It's crypto trading made human.
Getting StartedWhat is Gidipex?
Gidipex is an AI-powered crypto trading platform built for West Africa. You can trade Bitcoin (BTC), Ethereum (ETH), and other major cryptocurrencies using our intelligent trading engine — all through your web browser or WhatsApp. Our flagship feature is Vibe Trading — simply describe your trading style or goal, and our AI executes trades that match your strategy. No complex charts. No jargon. Just results.
WhatsApp TradingCan I trade on WhatsApp?
Yes! Gidipex is fully accessible via WhatsApp — no app download needed. Simply message our WhatsApp trading assistant and you can: - Check your portfolio balance - Get live crypto prices - Place buy/sell orders - Set price alerts - Get AI trading recommendations Our AI understands natural language — just chat normally. You can even use Pidgin: 'Abeg, buy 50k worth of BTC for me' and we'll handle it.
Account & KYCWhy do I need to verify my identity (KYC)?
KYC (Know Your Customer) is a regulatory requirement for all financial services platforms, including crypto exchanges. Completing KYC: - Protects you and other users from fraud - Unlocks higher deposit and withdrawal limits - Ensures compliance with local regulations - Secures your account against unauthorized access Your data is encrypted and never shared with third parties without your consent.
Getting StartedWhat countries does Gidipex support?
Gidipex is built for West Africa, with primary support for: - 🇳🇬 Nigeria - 🇬🇭 Ghana - 🇨🇮 Côte d'Ivoire - 🇸🇳 Senegal - 🇧🇯 Benin We accept deposits in NGN (Naira), GHS (Cedis), and USD. Additional countries will be added as we grow.